• We guarantee items will be ship out within 24-48 hours after payment is completed.  1

• Once your order has been shipped, you can find the tracking number and other details about the status of your order in the "Select order" section of our website.   You can track the progress of your order using your order number.

• We offer FREE shipping for all of our products.

• Please make sure your address is correct. If the address is incorrect or you are not at home to receive the package several times and the package is returned to sender, after we receive the returned package,we will resend the product, however this will incur a 30% surcharge to allow for extra shipping costs.

• All products from www.buyonusa.com . are shipped directly from our shipping centre using EMS Couriers,or DHL couriers.The wholesale order were shipped by Dhl.Because dhl have to put more than 21Kg in a package,so the retail order was shipped by ems.

• Shipping time takes approximately 7-10 days from the date we receive your order.

• We are not responsible for any applicable customs charges, taxes and duties.

• Damaged or lost items will be dealt with through the Post Office.

We offer 100% satisfaction guarantee.  If you are not completely happy with the product, send us an email and we will provide you with instructions on how to return your item.   Once the item is received, we will refund your money.  To account for labor costs, please be aware that all returns incur a 30% re-stocking fee. 

                                                                                                                  www.buyonusa.com

                                                                                                                            david lin